Exciting opportunities with Reach4thealps

Reach4thealps is an established and successful Chalet Company based in Morzine, run by Gina and Marcus Ewart. We are both very keen skiers and bikers and love Morzine & this area. We are passionate about delivering great holidays through excellent customer service.

We set up Reach4thealps in 2002 and we currently have a portfolio of 5 catered (winter only) and 15 self-catered properties in the Morzine & Les Gets area. All the chalets are of a high standard but what ensures our repeat rate stays high is the level of customer service and high standard of catering we offer along with the help of our staff, which is why we need to continue to have motivated, capable and happy staff.

Current Vacancies

Please see below our current job vacancies.

Summer Crew Housekeeping Role

Join Our Team for a Season of Adventure !

Are you passionate about creating welcoming environments and keen on spending an unforgettable summer in the heart of the breathtaking Morzine? We’re on the hunt for enthusiastic individuals to become a vital part of our team this summer! Whether you’re already a Morzine local or dreaming of a summer filled with mountain air and vibrant community life, we’ve got the perfect part-time housekeeping role for you!

This isn’t just any job; it’s your ticket to a summer packed with new experiences, all while working an average of 18 hours a week from the beginning of June to mid-September.

Here’s What Makes This Opportunity Shine:

Work Hard Play Hard: Most of your 18-hour work week will be during the weekends (about 12-14 hours), with 4-6 hours mid week for those mid-week refreshes or changeovers.
Diverse and Dynamic Role: From deep cleaning to making beds, managing linen returns, stocking up on cleaning supplies, and being the warm welcome that greets our guests – your role is key to our success and our guests’ happiness.
Be the Heartbeat of Our Properties: You’re not just tidying up; you’re the go-to for guests, offering multi-pass vouchers, advice on the best spots and activities in Morzine, and ensuring they have all they need for a memorable stay.
Knowledge is Power: Get to know the ins and outs of our properties, from operating appliances to troubleshooting, ensuring a comfortable and hassle-free stay for all guests.
Team Collaboration: Plan and coordinate your cleaning schedule effectively with the rest of the team, ensuring seamless guest transitions and the highest standards of hospitality.

This role is perfect for those who love to blend meticulous attention to detail with genuine guest interaction, all set against the stunning backdrop of Morzine’s summer season. Ready to make this summer one for the books while developing invaluable skills in hospitality and service? Let’s make it happen together!

Embrace the Adventure with Us in Morzine – Apply Now to Be Part of Our Summer Story!

Package:

For those who don’t live here we can offer shared accommodation and a monthly salary paid through the French system.
If you have a car and use it for work, you’ll be recompensed accordingly
For micro entrepreneur’s hourly wage is €20-€25 an hour depending on experience and number of hours.
Team events during the season

Looking for presentable, trustworthy, reliable, hardworking considerate candidates who have cleaning/housekeeping experience and have a nice, friendly, enthusiastic but professional manner for welcoming guests and helping them with any queries and who can use their initiative to organise themselves so that the cleaning gets done thoroughly but quickly.

Looking for candidates with relevant work experience and who are happy working as part of team to share out work and pull together when necessary.

Please provide your CV, a recent photo & a cover note explaining why you would be suited to this job, why you would like to work in Morzine for Reach4thealps and send to [email protected]

Couple Chalet Host Positions, Morzine, 2024/25

We are looking to recruit 3 Chalet Host couples to run, La Ferme De La Coutettaz, Chalet Aux Joux and Cairn lodge.

Do you both or does one of you have professional catering experience? Do you want to work for a small family run company where you are not just a number but a vital team member? Are you organised, hard working and capable of running your own chalet? Have you worked together before and do you enjoy looking after people? Do you love the mountains and skiing or boarding?

If the answer is yes then please apply for our Chalet Host Couple position!

The role requires someone who gets on well with people from all walks of life, can cook to a very high standard, is well organised, takes pride in doing the job properly with great attention to detail and has a lot of energy!

You will manage your own chalet, providing breakfast with a daily cooked option, baking a cake for afternoon tea, preparing hot and cold canapes and preparing and serving a 3-course evening meal, as well as cleaning the chalet daily and changing over the chalet on the day of departure/arrival of the guests.

Food is really important to us and is one of the reasons why so many guests come back to stay with us year after year. We work to a set menu which we have created with an experienced chef who has experience running a chalet to ensure that the menu is delicious and varied but also achievable for our hosts! As well as being fabulous cooks the job requires you to take a genuine interest in the guests, welcoming them and creating a warm friendly atmosphere whilst keeping the chalet spotlessly clean, ensuring the bathrooms & bedrooms are cleaned daily. The role requires the chalet host to buy for the menu (thereby keeping within budget), do a weekly stock check and to do the grocery shopping .

A Typical Day

Morning:

Laying out continental breakfast & cook daily hot option
Make beds, clean bathroom & empty bins
Tidy, vacuum communal living areas & wash floors
Prepare & lay out afternoon tea
Prep for evening meal (consider kids meals/dietary options)

Evening:

Clear away afternoon tea
Serve children’s meals if required
Prepare & canapes, three course dinner, cheese & coffee
Wash and tidy up, clean kitchen
Lay table for breakfast

Standard weekly tasks

Put laundry out for collection, put away clean laundry
Stock take and complete online food order, weekly supermarket shop
Complete meat order; store once delivered
Mid-week towel change for all rooms
Complete chalet report, collect guest satisfaction forms
Change-over all bedrooms & clean communal areas (every Sunday with some mid-week change-overs)
Juggling change-over if you have an overlap of arriving & departing guests
Manage guest requests, questions, problems
Additional preparation for staff day off

What kind of person are we looking for?

We are looking for individuals who have either done a ski season hosting a chalet before & or have experience working in the catering/hospitality industry and who have a genuine love and interest in food & flair for cooking & excellent attention to detail.

You need to be

Hard working & have stamina
Be well organised and be good at managing your time
Be an excellent cook
Outgoing and enjoy dealing with people
A cheery person with a positive attitude

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Portes Du Soleil ski pass
Ski/board hire for the season
Uniform
Travel/flight to Morzine (budget of up to €100 pp)
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!
We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

Successful applicants will be offered a place on our winter training course commencing in early December. Reach4thealps will pay for the costs of the training provided by trained chefs & our management team.

The employee will need to organise their own insurance to cover their free time, skiing & personal belongings.

DUE TO BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR:

* EU Passport holders
* British passport holders/other nationalities with French residency which is called a Titre De Sejour (or who are in process of applying for residency) allowing them to work in France
* Other nationalities with the right to work in France (young traveller working visa)
* British passport holders who don’t have French residency BUT who have either worked a ski season before as a Chalet Host or who have relevant hospitality experience (we, as the employer would have to apply for a working visa for you)

To apply, please provide your CV, a recent photo & a cover note explaining why you would be suited to this job, why you would like to work in Morzine and for Reach4thealps.

Single Chalet Host, Morzine 2024/25

We are looking to recruit 3 single Chalet Hosts for 2 brand new catered chalets, Chalet Piste Noire (sleeps 8-10) and Chalet Piste Rouge (sleeps 8). These are two chalets in the same location with a team of 3 staff.

You will work closely with the other hosts sharing the cooking as we work on a set menu so it is a nice opportunity for single applicants who want to be part of a small team.

It is ESSENTIAL that you have previous catering experience, whether it is professional catering experience in a restaurant or hotel environment or having been a Chalet Host previously (where cooking rather than assisting a chef was required). The role requires someone who gets on well with people from all walks of life, can cook to a high standard, is well organised, takes pride in doing the job properly with great attention to detail, has a lot of energy and can work as part of a team.

You will be required to provide breakfast with a daily cooked option, a cake for afternoon tea, hot and cold canapes and a 3-course evening meal, as well as cleaning the chalet daily and changing over the chalet on the day of departure/arrival of the guests. In addition, there will be some weeks when we have guests staying for a short break and the chalet needs to be changed over mid-week but additional help to do the changeover will be given on these weeks.

A Typical Day

Morning:

Laying out continental breakfast & cook daily hot option
Make beds, clean bathroom & empty bins
Tidy, vacuum communal living areas & wash floors
Prepare & lay out afternoon tea
Prep for evening meal (consider kids meals/dietary options)

Evening:

Clear away afternoon tea
Serve children’s meals if required
Prepare & canapes, three course dinner, cheese & coffee
Wash and tidy up, clean kitchen
Lay table for breakfast

Standard weekly tasks

Put laundry out for collection, put away clean laundry
Stock take and complete online food order, weekly supermarket shop
Complete meat order; store once delivered
Mid-week towel change for all rooms
Complete chalet report, collect guest satisfaction forms
Change-over all bedrooms & clean communal areas (every Sunday with some mid-week change-overs)
Juggling change-over if you have an overlap of arriving & departing guests
Manage guest requests, questions, problems
Additional preparation for staff day off

What kind of person are we looking for?

You need to be

Hard working & have stamina
Be well organised and be good at managing your time
Be an excellent cook
Outgoing and enjoy dealing with people
A cheery person with a positive attitude

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Portes Du Soleil ski pass
Ski/board hire for the season
Uniform
Travel/flight to Morzine (budget of up to €100 pp)
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!
We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

The employee will need to pay for their own insurance to cover their free time, skiing & personal belongings.

DUE TO BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR:

Catered Chalet Manager Role, Winter 2024/25

We are looking to take on a Chalet Manager who will primarily focus quality control : maintaining the Reach4thealps high standards in service across 5 our catered chalets in Morzine.

As a result, the position is very diverse encompassing guest relations, staff management, driving guests when required for slope runs, monitoring standards of cleanliness and delivery of our set menu in both quality and presentation of our food.

With the focus being on the catered service it is essential that the candidate is an experienced and capable cook to help set our menu, train the hosts on delivering the menu and to be able to stand in for a chalet host in the event of illness or injury.

Main responsibilities

Monitoring Standards

Weekly inspections of the kitchens and store rooms. Checking staff are complying with good food hygiene practise. Food is properly stored and rotated.
Frequent check of the general cleanliness of the chalets: entrance areas, ski and boot storage areas, communal areas, tea and coffee “stations” which must be kept replenished and clean, honesty bar fridges and outside areas and hot tubs
Ensure the “hotel” cleans of the bathrooms is done correctly and towels are changed mid week and laundry put out on time so that it comes back when required.
Being present at breakfast and dinner service to ensure that the chalet hosts are delivering the menu to the standard we set during training week.
Monitor wine supplies and check that staff are offering guests the proper selection of wine.

Guests relations

Visiting the chalets and spending time with the guests to ensure that they are happy and their expectations are being met by the chalet team and also that they feel valued (we have many repeat gusts).
Dealing with guest’s complaints if they arise in a non-confrontational manner with the aim being that issues are quickly resolved so guests can enjoy the rest of their holiday.
Doing slope transfers on staff days off, so again having that guest contact.
Keeping staff & therefore guests well informed of all events and updated on any relevant information, carrying out any requests (such as booking activities, booking restaurants etc) and helping to make their stay the best holiday experience.
Be aware of any special guest requirements, extra beds, cots, high chairs, baby seats, dietary requirements etc to ensure that chalet staff know about these.
Have good in resort knowledge of restaurants, ski area, ski hire, ski passes, snow shoe routes etc

Shopping

Be familiar with the ingredient list that follows the menu and the various suppliers.
Support the staff in their stock taking and shopping planning/ordering.
Ensure staff stick to the menu and shopping list so we keep within budget.

Changeover Day

Check the guests manifest so you are aware of early arrivals/late departures so you can give help to chalets if required and help with in resort slope runs, taking guests to ski hire etc on arrival day.
Make sure there is always someone to welcome guests into a chalet.
Ensure that the changeover cleans are done to the high standard required and staff work efficiently , help the chalet hosts manage departing and arriving guests.

Staff Management

Be a support to the chalet staff and prepared to give a helping hand when necessary .
Manage our drivers and hosts and ensure they carry out their roles according to Reach4thealps standards as thoroughly and efficiently as possible, leading by example.
Stand in cooking or cleaning in the event of illness, injury or on a temporary basis in the event when we have to lose a staff member
Deal with grievance and disciplinary/staff policies in line with company standards
Check staff accommodation so that they are treated with care.

Maintenance

Spot any issues and communicate with our maintenance person. Meet plumber/ electrician tradesmen on site if required.

Paperwork

Collect any receipts on a weekly basis for petty cash & promocash & any other suppliers.

Surveys

Ensure that every group completes a questionnaire per chalet per week and collate the feedback so we can make improvements & address any issues. Feedback positives to the staff & if any issues speak (no email) to staff to get their point of view.

Tripadvisor

Encourage staff to get guests to leave positive TripAdvisor reviews. Set up an internal competition and keep chalet staff & office informed of our rankings.

Communication

The Chalet Manager role is a key link between office and chalet staff.

Abilities and expectations

An attitude whereby ‘nothing is too much trouble’
Ability to lead by example
A very keen eye for detail
Be a competent cook and know the menu so that you could stand in when necessary
Ability to work independently or in a team
Excellent guest relations and interpersonal skills
Organised, highly flexible and pro-active
Excellent time keeping and reliability
Forward thinking and planning
Safe and competent driver in Alpine conditions – you will be required to drive our staff and guests around resort when needed
Ability to remain calm, patient, diplomatic and tactful under pressure

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Portes Du Soleil ski pass
Accommodation
Ski/board hire for the season
Uniform
Travel/flight to Morzine (budget of up to €100 pp)
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!

Training

DUE TO BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR

* EU Passport holders
* British passport holders/other nationalities with French residency which is called a Titre De Sejour (or who are in process of applying for residency) allowing them to work in France
* Other nationalities with the right to work in France (young traveller working visa)
* British passport holders who don’t have French residency BUT who have either worked a ski season before as a Chalet Host /Chef or who have relevant catering & management experience (we, as the employer would have to apply for a working visa for you)

Please email Gina on [email protected] if you are interested with a cover letter explaining why you are suitable for this role and detailing your relevant experience along with a copy of your CV and a recent

Chalet Helper/Driver

We are looking to recruit Chalet Helpers/Drivers based at our largest catered chalet, Cairn Lodge.

Your key responsibilities will be:

General help in the chalets
In resort transportation of guests
Airport transfers
Organising ski hire for guests & the point of contact for all ski related questions

General help in the chalet means helping the chalet hosts with things such as setting the table and serving both breakfast and dinner. Serving guests canapés and aperitif pre dinner, clearing tables & washing up. Keeping the honesty bar stocked, maintaining the hot tub, setting the fires, snow clearing, being in charge of wine supplies, being in charge of keeping the garage areas, where skis and boots are stored, clean and tidy and just generally being an extra pair of hands.

Our in resort service involves shuttling the guests from the chalet to the slopes in the mornings from 8.30 to 10.00 & afternoon pick ups from the slopes from 3.30pm onwards. As well as actually driving the guests, you will need to organise the guests in a nice but efficient manner so that the service runs as smoothly as possible.

Our main transfer day is on a Sunday when you will be required to do 2 trips to the airport, in addition you will most likely have to do a trip on Saturday or one mid week when we have short break stays. You will be responsible for looking after your van, keeping it clean, full of diesel, checking oil & that water is filled for wipers.

In terms of being the point of contact for all ski related questions, we would need you to quickly gain good knowledge of the local area, ski lift opening times, best places to ski/board, good beginner areas, be able to advise on restaurants on the mountain and also help guests at the ski hire shops that we use & be helpful in putting them in contact with ski schools if they require lessons. You would need to keep guests informed on the weather on a daily basis and any events on the mountain.

Standard daily tasks

Morning:

Help hosts lay out & serve breakfast
Check hot tub & add chemicals/ water if needed
Defrost van, clear snow
Restock honesty bar
Clean fire, set new fire
Run guests to the slopes or ski hire shop
Update guests with weather/ski conditions
Clean communal areas in chalet

Evening:

Pick up guests from slopes/town
Help hosts clear away afternoon tea
Serve children’s meals if required
Serve aperitif & canapes, three course dinner, cheese & coffee
Organise & serve wine
Help hosts wash and tidy up, clean kitchen
Help hosts lay table for breakfast

Standard weekly tasks

Refuel & clean van, check oil/ washer fluid
Complete driver/van report
Communicate transfer times to guests day before departure
Take guests to ski hire shop, assist in the shop
Hand out ski passes, collect back used passes
Manage guest requests, questions
Airport transfers (on average 3 a week)
Pick up the shopping for the hosts

What kind of person are we looking for?

We are looking for candidates who have the relevant driving experience/qualifications required but above all someone who is a real people person and can manage groups of people in a polite, calm and professional manner.

Key Attributes

Hard working & have stamina
Excellent organisational & time management skills
Outgoing personality, enjoy dealing with people
Good sense of humor & maintain a smile and cheery disposition at all times
A competent & courteous driver
Have a “can do” & “no problem” attitude
Have a clean driving licence & be over 23 years for insurance purposes

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Morzine-Les Gets-Avoriaz ski pass
Ski hire for the season
Uniform
A €150pp travel allowance for your return travel to Morzine
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!
We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training
Our winter training course commences in early December and we pay for your accommodation, food and pay for the costs of the training provided by our management team On the completion of the course you will be given a Reach4thealps contract and pay will begin after the training week. The employee will need to pay for their own insurance to cover their free time, skiing & personal belongings.

DUE TO REGULATIONS FOR DRIVING IN SWITZERLAND FOLLOWING BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR
* EU passport holders
* British passport holders/other nationalities with French residency which is called a Titre De Sejour which allows them to work in France (who have already been working in France for a minimum of 12 months). You need to be prove you have paid social contributions for the last year ( so for example provide paylsips for the last 12 months). You will also need to have 2 years professioanal driving experince. This can be transporting people or goods or even just using a company car for the purpose of work and letter/s from pervious employers will justify this. It needs to add up to 2 years driving experience within the last 10 years.

Resort Crew, Single or Couple Position

Resort Crew are full time positions mixing housekeeping, regular hot tub upkeep, breakfast cover in the Catered chalets and flexibilty in assisting the Resort Manager. Our Resort Crew are an integral part of the team! Tasked with cleaning the self-catered properties at the weekends to the high Reach4thealps standards, ensuring hot tub upkeep and mid stay cleans in the catered chalets and stepping in for the Chalet Hosts to cover breakfast on their day off.

Being a Crew member is a great opportunity for those looking for a verstile role but who perhaps don’t have the catering/ cheffing experience required to be a full time chalet host.

The Chalet Crew’s work will involve managing the self-catered properties which entails:

* Doing the changeover cleans (Saturday & Sunday)
* Organising the linen (checking it comes back on time from the laundry company) and checking stocks of cleaning products.
* Being the guest point of contact for certain properties and meeting and greeting the guests on arrival, handing over lift passes.
* Setting the fire and making sure kindling and firewood is available for guests.
* Communicating transfer times to the guests.
* Having a good knowledge of the self-catered properties & resort.
* Maintain hot tubs (training provided), clear snow.
* Assisting the Resort Manager with designated, regular tasks.

The Resort Crew’s work will also involve helping at our catered chalets which entails:

* Prepare & cook breakfast & afternoon tea for our catered chalets when providing cover for chalet hosts mornings off
* Help with mid stay changeovers at catered properties when we have short breaks
* Driving guests to and from some of the chalets to the slopes (mini bus driver training provided, driving licence dependant)
* Help with weekend changeover when there is time

We are looking for a presentable, trustworthy, reliable, hardworking, considerate couple/friends who have cleaning/housekeeping experience and some catering experience (training will be given for both breakfast and evening service for the days you are required to cover). The Resort Crew need to be nice, friendly and enthusiastic with a professional manner for welcoming guests and helping them with any queries. We need those who can use their initiative to organise themselves so that the cleaning gets done thoroughly but quickly. We are searching for applicants who are happy to work as part of a large team and muck in where required.

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Portes Du Soleil ski pass
Ski/board hire for the season
Uniform
Travel/flight to Morzine (budget of up to €100 pp)
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!
We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

The employee will need to sort out their own insurance to cover their free time, skiing & personal belongings.

DUE TO BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR:

If you apply, please provide your CV, a recent photo & a cover note explaining why you would be suited to this job, why you would like to work in Morzine and for Reach4thealps

Resort Crew, Single Position

Being a Crew member is a great opportunity for those looking for a verstile role but who perhaps don’t have the catering/ cheffing experience required to be a full time chalet host.

The Chalet Crew’s work will involve managing the self-catered properties which entails:

The Resort Crew’s work will also involve helping at our catered chalets which entails:

Hours/ Package

Competitive monthly salary paid through the French system (in euros)
All food while working
Portes Du Soleil ski pass
Ski/board hire for the season
Uniform
Travel/flight to Morzine (budget of up to €100 pp)
There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season
Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!
We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

The employee will need to sort out their own insurance to cover their free time, skiing & personal belongings.

DUE TO BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR:

If you apply, please provide your CV, a recent photo & a cover note explaining why you would be suited to this job, why you would like to work in Morzine and for Reach4thealps

Customer Service

Customer Service is at the heart of what we do, we provide holidays to remember for all the right reasons! We pride ourselves on tailor made and unique holidays. Many of our guests come back to us time and time again. We even won the Source customer service award for it! If you’d like to come and work with us and help us to continue to offer this level of service, please do get in touch!