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Here are some answers to our most frequently asked questions

Frequently Asked Questions

How do I get to and from the slopes?

Our chalets are all either within walking distance of the Pleney or Super Morzine telecabines, or are situated close to the bus stops, where the free bus service frequently passes!
The only exception to this is Apartments Zolie, Roc D’enfer and Cote D’arbroz which are all situated in the lovely village of Essert La Pierre. If you are staying in these apartments you will need a car.

I'm in a catered chalet, can we stay and enjoy apres-ski?

Of Course! For guests at Brown Bear Lodge you have a choice of bars within a 3 minute walk from the chalet in Montriond. If you would like a pick up from Morzine you can arrange this with your driver (picks ups until 18.00). For all other chalets, you can simply walk back to your chalet when you choose or arrange a pick up by your driver (picks ups until 18.00).

I'm in a catered chalet, can we go into town after dinner?

Definitely! For guests staying at Brown Bear Lodge either you can choose to drink locally in Montriond or we can give you a lift into Morzine after dinner and you can either walk or taxi it back. For all other chalets, you can simply walk back into town when you choose as all the chalets in Morzine are within a 10 minute walk from town centre.

How do I buy my ski pass and do I need a photo?

Let us know in advance what type of ski pass you require and we will have it ready for you! You can pre-order the passes through your Booking Folder with payment due 2 weeks before you arrive. No photo is required (for passes 7 days and under) and the pass has the bonus of being hands free so you just leave it in your pocket all day.

Where do I hire ski equipment from in Morzine?
Francois baud

We recommend Francois Baud Freeride situated at the bottom of Pleney telecabine. They offer a great choice of quality ski rental equipment at competitive prices and you will receive a  discount as a Reach4thealps guest whether you pre book online or book when you arrive in resort. Staff are helpful & there is overnight heated storage for boots & skis so you don’t have to carry them the short distance to the Chalet. Pre-ordering is advised during peak weeks, Christmas, New Year and Half terms weeks.

Book now with Francois Baud

DOORSTEP SKIS

Another delivery alternative is Doorstep Skis who will deliver your equipment to the chalet when you arrive. They offer a great choice of quality ski & board rental equipment at competitive prices and you will receive a discount as a Reach4thealps guest.

Book now with Doorstep Skis

CARIBOU 2

For centrally located chalets we recommend Caribou 2 who have a new shop at the bottom of the Super Morzine lift. They offer a great choice of quality ski rental equipment at competitive prices and you will receive a discount as a Reach4thealps guest, staff are helpful. They also have an overnight ski storage facility. Pre-ordering is recommended for peak weeks such as New Year and February half term.

Book now with Caribou 2

Where do I hire ski equipment from in Les Gets?
We recommend Perrieres Ski Pro Shop situated right next door to the chalet. They offer quality rental equipment and you will receive a 30% discount as a Reach4thealps guest & there is overnight heated storage for boots & skis. There is also a little cafe/apres ski bar so perfect for a cheeky beer straight from the slopes.

Book With Perrieres Ski Pro

If you are a beginner or have lessons & are using the Chavannes lift rather than Perrieres, you should hire at Delavay Sport, with up to 20% discount. Delavay Sport is situated at the foot of the Chavannes lift where you can leave your equipment overnight, making it easier for you to return to the chalet without skis/boards and boots.

Pre-ordering at either ski hire shop is advised during peak weeks, Christmas, New Year and Half term weeks.

Book With Delavay Sport

Is there a secure place in the chalet to store my skis/board?
Yes. We have arranged with the ski rental shops that we have partnered with in Morzine (Francois Baud Freeride), Montriond (Ardent Sports) and Les Gets (Perrieres Sports) that all kit can be left overnight with them. There are also ski lockers you can rent at the bottom of Pleney (Morzine) and Chavannes (Les Gets) for those who are not hiring but who have their own kit. You are also welcome to leave your kit in the chalets, all our chalets have heated boot dryers and space for storing skis and boards.
Is there a hair dryer, washing machine, iron etc in my chalet?

Yes! All of our chalets have a washing machine, drying racks, an iron and ironing board.

Each bathroom has towels and a hairdryer.

The self catered kitchens are generously equipped with everything you’ll need to whip up a gourmet meal! We also leave a supply of cleaning products, bin bags and dishwasher tablets.

To find out exactly what is in your chalet, please read the Chalet Information documents that can be found in your Booking Folder.

It snowed all day! How can I dry my wet ski kit?
All of our chalets have heated boot dryers, so even on a dry day you will have toastie feet! We have also equipped the chalets with multiple clothes drying racks so all of your kit can be hung up and placed by the radiators overnight ready for the next day’s shredding!
I'm coming in the summer, where can I store my bikes?

If you rent bikes, you can return them to the rental store each day, we recommend Francois Baud and Alpine Sports in Morzine or Evasion Sports in Les Gets for all your mountain biking needs. Torico in Morzine will help you with everything road cycling.

If you bring your own bikes with you, please double check in the Chalet Information folder on the Booking System if your chalet has bike storage.

Can I drive to the Alps and park my car at the chalet?

The drive from the UK to Morzine takes about 8-10 hours and is mostly on quiet, well maintained toll roads. Driving is great if you want to explore the wider area whilst you’re here!

All of our chalets except Petit Jouet have parking for at least 1 car, but our more central chalets are so close to the undergound car parks so if your party are coming in multiple cars then there is space for them!

How do I get around resort if I'm staying in a self catered chalet?

All of our self catered chalets are very central to Morzine so getting about on foot to the ski lifts, shops, bars and restaurants is super easy. You can even jump on the petit train if you want to move between the Pleney and Avoriaz ski areas and don’t fancy going through town in your ski boots.

There are also the free bus services, the ‘Navettes’, these frequent buses run between Morzine, Ardent and Prodains and are a great way to get to a different ski area quickly.

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